Subsidiary Billing Specialist, Medical Records Outreach (REMOTE)

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives!Labcorp is seeking a Subsidiary Billing Specialist - Medical Records Outreach to join our Revenue Cycle Management Division. This individual will be is responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. As an operational team, we are constantly looking for ways to improve processes and workflows, while maintaining and improving revenue. The result of our work is an innovative, flexible, highly scalable billing operations in a collaborative, fast-paced team environment.RESPONSIBILITIES:

Maintains all processes and policies to respond clearly to high volume medical  records requests and phone inquiries 

Mails/files/emails/scans correspondence 

Communicates with a high volume of clinicians

Identifies issues and suggests potential improvements 

Collaborates with your team and to develop best practices

Responds to a variety of clinician and insurance medical records billing related inquiries.

Requests, obtains and submits medical records to insurance providers and works cross-functionally across many departments (sales, operations, billing, and lab teams) to serve our patient and client needs. 

Provides the best service and experience to all customers 

Participates in projects that extend beyond your day-to-day responsibilities

​​ REQUIREMENTS:

High School Diploma or equivalent, required

2 years of experience of high volumehealthinsurance billing, or medical record requests experience isrequired 

Ability to request and fulfill a high volume of medical record requests

​Concise and professional verbal communication skills to interact withclients, team members and management via various methods, i.e., telephone, email and virtually

​Detail oriented with good organizational skills

Ability to multitask within multiple systems

Adaptable with changing duties, following an SOP but able to problem solve and deviate as required by specific requests

Ability to manage time and tasks independently while working under minimal supervision

Professional and courteous email communication

Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment

Outstanding phone communication skills 

Have high energy, be a self-starter, and a great team player

Possess a strong work ethic and commitment to improving patients’ lives 

Be flexible and adaptable with a drive to go above and beyond 

S trongly Preferred:

Revenue Cycle Management (RCM) experience​

Xifin, CRM applications (i.e. Salesforce), preferred

Remote work requirements:

Dedicated work from home space 

Internet download speed of at least 50 megabytes per second 

Application Window Closes: 11/30/2024Pay Range: $15.75 - $18.50/hour or State/Local minimum wage, if higher   (State minimum wages apply if higher)Shift: Mon - Fri, 8 am – 5 pm PST hoursAll job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) .Labcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.We encourage all to applyIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (https://careers.labcorp.com/global/en/accessibility) or contact us at Labcorp Accessibility (Disabilityapply@LabCorp.com) .For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/about/web-privacy-policy) .