Manager, Student Services

DetailsOpen Date 11/08/2024Requisition Number PRN40295BJob Title Manager, Program(s)Working Title Manager, Student ServicesJob Grade FFLSA Code AdministrativePatient Sensitive Job Code? NoStandard Hours per Week 40Full Time or Part Time? Full TimeShift DayWork Schedule SummaryMonday through FridayVP Area Academic AffairsDepartment 00129 - Social & Behav Science-DeanLocation CampusCity Salt Lake City, UTType of Recruitment Internal to the UniversityPay Rate Range $50,000-$63,000Close Date 01/01/2025Job SummaryPrimary responsibilities include (i) management of scholarship processes, (ii) outreach to student populations and community partners, (iii) student recruitment, and (iv) student petitions as the dean’s designee. The manager of student services in the dean’s office of CSBS reports to the associate dean for student success and academic affairs and supports the associate dean in all of their activities, and works in self-directed and self-motivated manner under minimal supervision as an effective member of the student success team.Responsibilities

Manages college’s scholarships, including the application process, making and tracking awards, supporting selection committees, and maintaining accurate information about criteria and supporters.

Interfaces with Undergraduate studies as needed and organizes curriculum committee.

Serves as dean’s designee on student petitions, and supports managements of academic appeals, misconduct, etc.

Manages petitions for exception to policy and liaises with Registrar’s Office as appropriate.

Interfaces with UROP and manages applications and communication.

Plans and executes matters relating to student recruitment and outreach events, including coordinating with campus recruiting activities.

Coordinates college activities relating to New Student Orientation.

Maintains connection with the student success hub (as appropriate) and allied services.

Manages student surveys.

Collaborates effectively with program manager of internships, living learning communities, ambassador programs and all other relevant student initiatives.

Collaborates effectively on all student success projects.

Other duties as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.Minimum QualificationsBachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required. Master’s degree in a related area may be preferred.Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.PreferencesExperience with:

OnBase

Coursedog

AcademicWorks

CIS :

PeopleSoft advisor access

Degree Audits

Academic Reports

Class Demand reports

Class Rosters

Scholarship Admin

Type Benefited StaffSpecial Instructions SummaryAdditional InformationThe University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/Online reports may be submitted at oeo.utah.eduhttps://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.