Customer Logistics Coordinator

Every role at Trove Brands is critical to our overall success. In this role, you will be responsible for ensuring efficient, compliant, and accurate order processing, shipping coordination, and communication across departments. Your key responsibilities will include:Manage the accurate processing and shipping of orders to ensure they are shipped on time in full (OTIF) to the customer.Maintain high accuracy through the life cycle of an order by processing orders, reducing error rates and rejections.Overseeing EDI procedures, software updates, and technology processes to maintain vendor compliance.Reviewing routing guides and technology workflows to ensure operational efficiency.Communicating effectively via Outlook and Microsoft Teams to collaborate across multiple departments both internally and externally.