AR Cash App Associate II

The AR Cash Apps Associate II in the Finance Department is responsible for the day-to-day posting of

assigned payments to the Accounts Receivable (A/R) sub-ledger, timely and accurately with no assistance.

Ability to back-up one or more other cash app processes, timely and accurately with minimal assistance.

Ability to answer client (internal/external) calls and accept client credit card payments and providing very

high-level assistance to clients directing callers to Collections group as needed.

KEY DUTIES/RESPONSIBILITIESTimely and accurate processing of assigned receipts (lockbox, OTC, credit cards, etc.) within the subledger, without assistance, making every effort to minimize # of receipts applied “on-account” (via research, partnering with Collections, etc.) within the SLA with accuracy. Cross-trained to assist with one or more (with some assistance) other payment applications processes when needed. 65%Answering incoming phone calls assisting clients with very basic to moderate, high-level questions and taking credit card payments, If applicable. 10%Mail all checks received in the office directly to the lockbox for processing. 5%Process manual adjustments to client account which may include but is not limited to: Bad debt write offs, Miscellaneous adjustments, Intercompany adjustments, Refunds, Debit Memos. 10%Performs Basic account Reconciliations without assistance. 5%Performing other duties as assigned. 5%