Hotel Delivery Services Lead (Guest Services)

Description:At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.This role leads other associates by coaching, giving direction and may include training. They are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It is important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.Benefits include:

Complimentary & Discounted Hyatt Hotel Rooms

Flexible Schedules

Paid Time Off (PTO)

Competitive Pay

401(k) Match

Medical, Dental, Vision Insurance after 30 days of Employment

Tuition Reimbursement

Free Annual VIA Bus Pass/Discounted Parking

Free Meals Provided

Opportunities for Career Growth

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.If you would like to experience a "Day in the Life" at Hyatt, please click here (https://www.youvisit.com/tour/hyatt?pl=w) and select "Hyatt Full Service".This is not your typical career opportunity. This is the Hyatt TouchQualifications:

A true desire to satisfy the needs of others in a fast paced environment.

Refined verbal communication skills.

Must have open availability 7 days a week.

Must be flexible to work evenings, weekends, and holidays as needed

Must have physical stamina to lift moderate amounts of weight (up to 50lbs).

Ability to tolerate moderate amounts of walking.

Experience and a thorough understanding of guest-service request.

Primary Location: US-TX-San AntonioOrganization: Grand Hyatt San AntonioPay Basis: HourlyJob Level: Full-timeJob: Guest ServicesReq ID: SAN032656Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.