Financial Counselor - Full-Time - Days

Financial CounselorWe’re looking for a qualified Financial Counselor to join our Texas Health family. Is that you?Work location: Texas Health Plano - 6200 W Parker Rd, Plano TX 75093Work hours: Full-Time: Monday - Friday 8:30am – 4:30PMFinancial Counseling Services Department highlights:

Small Collaborative Team

Cross Training Possibilities

Friendly Environment

Here’s What You Need

H.S. Diploma or Equivalent required

1 Year collections experience preferred

2 Years hospital admissions experience preferred

CHAA - Certified Healthcare Access Associate Upon Hire preferred

Basic Knowledge of Medical Terminology.

Typing skills with emphasis on accuracy over speed.

Good computer skills to include spreadsheets and documents.

Knowledge of office equipment including copier, fax, multiline phone etc.

Strong understanding of health insurance benefits.

Excellent customer service skills.

Ability to work under pressure and to multi-task.

Ability to work well with others as a member of a team.

What You Will Do

Maintain knowledge of admissions processes and is able to assist in the registration process if required.

Obtains accurate financial and complete demographic information during Pre-Admission and/or Registration pertaining to the patient account. The registration process may require use of Computers on Wheels (COW’s) Essential.

Presents and thoroughly explains legal, ethical, and compliance related documents. Maintains knowledge of local, state government and federal programs. Provides all payment options: cash, checks, major credit cards/debit cards and THR Financing. Accurately process the patient’s ability to pay through financial screening. This may require preparation and distribution of documents.

Maintains knowledge of the Financial Policy and deployment of practices used within the department, as well as Central Business Operations to resolve patient accounts. Coordinate accurate patient data to determine financial obligation based on the financial policy including collection of insurance co-payments, self-pay deposits, and patient balances. Protects the integrity of the Medical Record. Elimination of duplicate identities (multiple identities per person), Overlays (same, identity for multiple people), Shared Identities 2 or more people claim to be same unique identifier (SSN) Maintains error tolerance rate of 90%. Essential.

Reviews on-line edit and perform necessary action to correct the patient account. Distributes corrections as appropriate.

Obtain and/or update verification of benefits and/or /pre-certification of test or procedure. Uses automated and manual processes to obtain information pertaining to the patients benefits when applicable.

Additional perks of being a Texas Health Financial Counselor

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:Since 1991, Texas Health Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson, and McKinney. We’re a 386-bed, full-service hospital serving North Texas with incredible care and amazing people. We specialize in emergency medicine and trauma, cardiology, neurosurgery and spine, advanced orthopedics, women’s services, adult and adolescent behavioral health, an adult intensive care unit and state of the art and technologically advanced surgical services. Plus, we’re a Level II Trauma Facility, the only health care facility in Collin County to have achieved both the Level IV NICU and Level IV Maternal facility designation and have a DNV-certified Comprehensive Stroke Program.Texas Health Plano is a four-time Magnet-designated hospital, the only AACN Beacon Gold adult intensive care unit in the DFW area, accredited by the Joint Commission in Hip and Knee Replacement and a Primary Heart Attack Center. We offer top-notch benefits including an on-site childcare center created for working parents. You belong here.Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .#LI-BS2Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.