Child Care Advisor

Oversees caseload of customers to ensure positive outcomesProvides intake services for applicants seeking subsidized child care servicesAccepts and coordinates referrals for child care from authorized referral sourcesDetermines, verifies, and documents eligibility and notifies parents of their eligibility status Enrolls categorically eligible children as authorized by the Board, the Workforce Center operator, other workforce services providers and staffPromotes and ensures parental compliance with the terms of the Personal Responsibility Agreement, invoking sanctions as warrantedEnrolls children in child care settings, as appropriate Authorizes payment to eligible parents presenting appropriate qualifying documentation - Assesses parent fees Implements client service, fund utilization, enrollment, and service priority strategiesExplains parents' rights and responsibilities and explains attendance responsibilitiesTracks attendance and services utilization - Refers suspected fraud or misuse to the appropriate resourceEnters client and case eligibility, demographic, and service information into the designated systemAssists and prepares responses for quality assurance monitoringProvides process informational support/instruction to parents as needed May coordinate the recruitment, processing, and monitoring of local area relative providers Other duties as assigned