HR Business Partner

Partner with Services leadership to shape and execute people strategies aligned with business goals, growth plans, and customer delivery models

Act as a trusted advisor to senior leaders on organizational design, workforce planning, and change management

Support scale and transformation of Services functions, including global delivery and customer-facing operations

Lead talent reviews, succession planning, and leadership development

Drive performance management processes, ensuring clarity, accountability, and differentiation

Coach leaders on high-performing team dynamics, engagement, and retention strategies

Provide expert guidance on complex employee relations, ensuring compliance with US employment laws and company policies

Proactively identify organizational risks and partner with leadership to mitigate them

Leverage HR analytics, dashboards, and AI-based insights to inform decision-making

Identify trends in attrition, engagement, performance, and skills gaps

Partner cross-functionally across HR (TA, Comp & Benefits, OD) to deploy scalable programs