Dispatcher / Customer Service Representative

We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high-quality customer experience for each of our customers.

Requirements:

Have a courteous and pleasant demeanor

Greet visitors to the building

Perform clerical and mail processes

Take inbound calls being the first impression for the customer.

Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call.

Make sure the phone is answered by the 3rd ring using the approved greeting each time.

Technician Scheduling

Handles Invoice Process

Enable calls to answering service at end of day.

Additional duties as directed by owners/manager

Other requirements:

Clean Background

Pass Drug Test

Reliable Transportation

Active Cell Phone

Valid Driver’s License