Customer Service & Social Media Representative

Company: Allied Powder Coating

Location: Houston, TX

Position Type: Hourly

Job Overview:

Allied Powder Coating is looking for a dependable Customer Service & Social Media Representative to

manage our social media, handle customer reviews, and provide office support. This role involves

answering phone calls, scheduling estimate appointments, making follow-up calls, and working with our

CRM system. You will report directly to the Director of Sales.

Responsibilities:

Create and manage posts on social media platforms (Facebook, Instagram, etc.)

Respond to customer reviews on social media and Google

Answer phone calls and provide customer support

Schedule estimate appointments for potential customers

Make follow-up calls as needed

Use CRM software to manage customer information and sales interactions

Perform general office tasks and administrative support

Requirements:

Strong communication skills

Experience with social media platforms

Ability to multitask and manage time effectively

Familiarity with CRM systems (Zoho, Salesforce, etc.) is a plus

Basic computer skills (Microsoft Word, Excel, Outlook)

Previous customer service experience preferred

Pay:

Hourly, based on experience