Patient Relations Specialist & TMS Support (Entry-Level)

Overview:

About Us:

We are a well-established psychiatric practice with a mission to provide compassionate, effective mental health care. As we expand our services to include Transcranial Magnetic Stimulation (TMS), we’re looking for a personable, reliable individual to join our team as a Patient Relations Specialist & TMS Support. If you enjoy connecting with people, providing high-quality patient support, and contributing to a dedicated team, this is a great opportunity to learn, grow, and make a difference in a supportive environment.

What You’ll Do:

Serve as a warm, consistent point of contact for TMS patients, guiding them through their treatment experience with empathy and understanding.

Build trust with patients by providing a welcoming, supportive, and informed experience at every interaction.

Reach out to current and past patients for feedback and reviews, helping to enhance our practice’s reputation.

Work closely with our team to implement patient engagement and marketing strategies.

Receive on-the-job training in TMS support, with a focus on creating a comfortable, patient-centered environment.

Why Join Us?

Make a real impact in patients’ lives by supporting their journey toward better mental health.

Gain valuable skills in healthcare and patient relations in a growth-oriented role.

Join a supportive team where your development and patient care are priorities.

What We’re Looking For:

A “people person” who is warm, patient, and comfortable building positive relationships.

Excellent communication skills with a professional and compassionate approach to patient outreach.

Eager to learn and grow in a structured, team-oriented environment.

Organized, proactive, and able to follow through independently on tasks.

No prior TMS experience required—training and certification provided.

Education: Minimum high school diploma or higher

Education: Minimum high school diploma or higher

How to Apply:

If this sounds like you, please send your resume and a brief note on why you’d be a great fit. We’d love to meet you!

Hours and Pay:

Hours: 36 to 40 hours per week Monday - Friday

Pay: $12/hour starting with room to grow

Health Benefits including dental and Vision

401K Plan

Paid Vacation Days

A valid driver's license is required and any employment offers are contingent upon a clear background check.

We are an Equal Opportunity Employer