Implementation & Training Manager

Location/Travel: Houston TX preferred, up to 70% travel required in TX, WA, CAThe Implementation & Training Manager is a key member of the Implementation team. This individual contributor role oversees and drives Privia’s process in launching top doctors into our high performance network. The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group.Primary Job Duties: Partner with and launch providers into Privia Medical GroupProvide project management, training, and support throughout the implementation and go-live of physician practices on our electronic medical record and practice management / billing platform Set practices up for long-term success with cost savings and population health strategiesLead and coordinate activity between the practice and the rest of the Privia teams, including Finance, IT, Revenue Cycle, and Credentialing teams leveraging Project Management tools and processesTrain physicians, providers, and office staff on Privia’s processes, and technologies, and EHR systemManage a detailed project plan and communicate status to the client and Privia management teamManage multiple projects at onceIdentify and assist with market based and national projects to improve workflows and operations for our care centers and internal teamsHelp expand key strategic business units as needed (i.e., ancillaries, other Privia Service Lines, etc)Manage change and client expectations effectivelyEstablish aggressive timelines and confront critical-path items and deadlinesWillingness and ability for overnight travel to customers in new markets and within your market as Privia expandsServe as a mentor on the Implementation team