Senior System Process Engineer

At Houston Methodist, the Senior System Process Engineer is a central member of the Process Engineering team and plays a key role with strategy deployment and other transformation efforts through the facilitation of Kaizen events, projects and workshops. The Senior System Process Engineer is responsible for supporting the high-priority system-wide initiatives, local process improvement efforts and transformation of leadership behaviors aligned with the mission, values, and objectives of Houston Methodist. The Senior System Process Engineer will work in coordination with specific site leadership according to business needs and priorities, with a focus on organizational goals and targets around finance, access, quality, efficiency and other operational metrics. S/he will act as a change agent for the organization and facilitate improvement activities throughout the system. This position will collaborate with interdisciplinary teams to develop, support and adopt best practices/processes system wide. S/he will also educate staff and leadership in the system on the basics of Lean principles via hands-on project engagement.PEOPLE ESSENTIAL FUNCTIONS

Acts as a coach to System process engineers on A3, Value Stream Mapping, Strategy Deployment and Daily Management system.

Coaches entity lean steering team and hospital leadership team on lean principles, leadership behaviors and tools.

Works collaboratively to solve problems, improve processes and integrate services with other departments.

SERVICE ESSENTIAL FUNCTIONS

Coaches and mentors team members and process owners to utilize a defined Kaizen/Lean process improvement methodology that analyzes and interprets data for decision making. Develops staff by assisting them to identify goals and opportunities for learning.

Instills a problem solving and continuous improvement culture across the organization.

Develops, provides and conducts system level lean training throughout the organization on lean tools and lean management system.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Represents System Process Engineering at the various system committees to provide updates on improvement activities across the system.

Supports the quality and accreditation efforts of the organization by establishing system level clinical standard work instructions during Kaizen/Lean related activities. Works with accreditation and quality leaders to validate that all clinical procedures standard work instructions that guide and support patient care treatments and services are in alignment with quality and safety requirements.

Leverages best practices (internal & external) and projects across multiple departments.

Independently performs hospital and departmental work flow assessments/evaluations to identify improvement opportunities and determine data sets for evaluation/verification.

FINANCE ESSENTIAL FUNCTIONS

Responsible for capturing cost benefits from each improvement activity.

Develops reports of overall Continuous Improvement activities including accomplishments, participation, projected activities and anticipated needs.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Utilizes strategy deployment to translate the transformational vision into specific goals and priorities, linking lean initiatives to business KPIs. Coaches and mentors executives to become good sponsors of change related to Kaizen/Lean events in each facility.

Actively seeks opportunities for self-improvement through self-awareness and feedback.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.EDUCATION

Master's degree in Industrial Engineering, Process Engineering, Applied Sciences or related field preferred

WORK EXPERIENCE

Seven years of experience in Quality/Process Improvement or related field

Three years of experience in healthcare environment preferred

LICENSES AND CERTIFICATIONS - REQUIRED

N/A

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

Demonstrates ability to design and lead organizational transformation - a blend of change management, coaching, and lean methodology

Demonstrates strong interpersonal and leadership skills (e.g., relationship management, appreciative inquiry, team building, and oral/written communication)

Ability to problem solve within a team environment, generate commitment and enthusiasm towards shared strategic initiative goals. Ability to lead teams through informal (versus positional) authority and coach and develop others to ¿take the reins¿

Possess effective change management skills and demonstrate the ability to motivate multi-disciplinary, cross-functional teams effectively in leading change and achieving results

SUPPLEMENTAL REQUIREMENTSWORK ATTIRE

Uniform No

Scrubs No

Business professional Yes

Other (department approved) No

ON-CALLNote that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

On Call No

TRAVELTravel specifications may vary by department

May require travel within the Houston Metropolitan area Yes

May require travel outside Houston Metropolitan area Yes

Company Profile:Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.Equal Employment OpportunityHouston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.