Emergency Services Outreach - Program Manager

Program Manager - EMS OutreachWork location: Texas Health Denton 3000 N I-35 TX 76201Work hours: Full time, 40 hours weekly, Exempt (Salaried)Department: Emergency ServicesTexas Health Denton is a 255-bed, full-service hospital providing convenient care to people across North Texas and Southern Oklahoma since 1987. With more than 1,100 employees and 450 physicians on our medical staff we’re one of Denton County’s largest employers.We specialize in Cancer Care, Neck & Back Program, Critical Care, Neonatology, CT Cardiac Imaging, Neurology, Electrophysiology, Orthopedics & Sports Medicine, Emergency Care, Robotic Surgery, Endovascular Surgery, Stroke Care, General Surgery, Weight Loss Surgery, Heart & Vascular Services, Women & Infants Care, Interventional Radiology and Wound Care & Hyperbaric Treatment.Texas Health Denton is a Joint Commission-accredited Primary (Level II) Stroke Center and Chest Pain Center, a Metabolic & Bariatric Surgery Center of Excellence and a Magnet® designated hospital.Our four-story specialty center for women and infants features 12 labor and delivery beds, 2 C-section suites along with 6 antepartum and 24 postpartum beds. Texas Health Denton is the city’s only provider of obstetrical and neonatal intensive care services and is the largest provider of obstetrical services in Denton County. The ground floor houses a breast imaging center, outpatient physical therapy, cardiac rehabilitation and an internal medicine residency program.What You’ll DoThe successful EMS Program Manage r will work in collaboration with local EMS agencies, hospital leadership, and the system EMS Director to support the growth and coordination of EMS agency relationships, ensuring the alignment of local EMS agencies with Texas Health Resources. You’ll develop outreach initiatives, provide EMS education and recognition, and act as a direct liaison between the hospital and EMS providers.The successful candidate will oversee and coordinate emergency medical services (EMS) outreach and relations between Texas Health Denton and local EMS providers. The role involves managing relationships, facilitating open communication, and supporting strategic initiatives to improve the delivery of emergency medical services. This position works closely with hospital leadership and the system EMS Director to ensure EMS providers see Texas Health as the destination of choice, and are equipped with the engagement, training, and resources needed to enhance patient outcomes and support hospital services.What You’ll Need

A High School Diploma or Equivalent with 9+ years’ combined experience in emergency medical services, pre-hospital emergency medicine or other clinically related discipline required if not an RN.

EMS Outreach or EMS Instructor experience is helpful.

A Bachelor's Degree with 5+ years recent experience in emergency medical services, pre-hospital emergency medicine or other clinically related discipline required for an RN.

Emergency Medical Technician/Paramedic, EMT; Licensed Paramedic, LP or Registered Nurse, RN; is required upon hire.

Progressive leadership experience in an Emergency Department is highly preferred.

BLS, ACLS and PALS through American Heart Association upon hire preferred.

Skills for success in this role include:

Demonstrated ability to lead major initiatives, achieve measurable results, and maintain strong organizational skills.

Strong project management skills and ability to handle multiple priorities.

Excellent communication and interpersonal skills, with a focus on building effective working relationships across departments and with external partners.

Proficiency in computer applications and Microsoft Office Suite, including Epic, ESO HDE, Transport.net, and the use of the EMS Volume dashboard.

Additional perks at Texas HealthBenefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .#LI-BO1Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.