Required :Apply project management standards and concepts; prepare work estimates and work schedules; create and update project plansSupport production systems; proactively work to analyze and resolve production problems in a timely manner. Resolve end user service requestsIdentify opportunities to leverage applications to improve business processes, and support business improvement effortsOccasional travel requiredBA/BS in Operations Engineering, Supply Chain Management or equivalent combination of education and experienceAbility to define problems, collect data, establish facts, and determine valid conclusionsExperience implementing Supply Chain and Operations Best Business Practices, delivering measurable results Knowledge of the Systems Development Life Cycle process (SDLC); and Waterfall or Agile/Scrum methodologiesMust be familiar with project management toolsWell organized, and self-motivatedWork with business stakeholders to understand business processes and elicit, define, and analyze business requirementsPromote the use of most updated functionality of Rapid Response that can bring value to the company, which implies continues training and learning on the applicationCreate deliverables according to the Software Development Lifecycle such as functional and technical specifications, use cases, test cases, and system documentationFacilitate resolution of cross-team business issuesCollaborate with business partners on deployment including training, change management, and communicationsCreate test cases to cover business processes and system functions; execute tests; analyze and resolve defectsEffective communication and presentation skills are vitalHighly preferred: Kinaxis Rapid Response
