Customer Service Agent

Job Description

Reboot Staff is seeking a motivated and detail-oriented Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our clients and customers, ensuring a seamless and professional experience. You will contribute to building strong relationships, resolving inquiries efficiently, and maintaining high standards of service.ResponsibilitiesRespond promptly and professionally to customer inquiries via phone, email, and chat.Resolve issues and provide accurate information to clients and customers.Maintain detailed records of customer interactions and transactions.Collaborate with internal teams to ensure customer satisfaction.Identify opportunities to improve service processes and customer experience.