Inside Sales Account Executive - Texas

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.Quick SnapshotThe Inside Sales Account Executive (AE) is an inside sales position. While this is mostly a work from home / remote position, candidates need to live near a major city in the state of Texas . The work schedule is Mon-Fri 8am-5pm. This position is a combo hunter / farmer, meaning you will be responsible for new business as well as retention of existing accounts. Candidates should be well-versed in business to business (B2B) sales and willing to cold call and prospect for new business while managing a book of business.I. Job SummaryThe Account Executive is responsible for proactive maintenance and revenue growth of current WM customers within a book of business, ensuring that all assigned customers have signed service agreements, in initial term and on file.II. Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform all essential duties confidently. Additional minor duties may be assigned as needed.

Increase account penetration with strategic product sales

Communicate proactively with all customers quarterly, to strengthen and expand relationships

Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills

Update and renew customer service agreements

Resolve service escalations within the defined territory

Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions

Communicate rates, fees and service strategies with conviction

Understand and use customer incentives and concessions within appropriate profit targets and level of authority

Establish and maintain a high level of customer satisfaction

Communicate and collaborate with the Inside Sales Manager to resolve customer issues

Align WM products and services with customer needs

Engage additional WM business opportunities - referring internally as appropriate

Use WM sales productivity software tools accurately and consistently (i.e. Customer Relationship Management and Pricing Tools)

Propose customer solutions that are compliant with appropriate local, state and federal regulations

III. Supervisory ResponsibilitiesThis job requires no supervisory duties.IV. QualificationsThe requirements listed below are representative of the qualifications necessary to perform the job.A. Education and ExperienceEducation: High School Diploma or GED (accredited).Experience: Three years of relevant work experience in non-consumer based industry sales (in addition to education requirement).B. Certificates, Licenses, Registrations or Other RequirementsNone required.C. Other Knowledge, Skills or Abilities

Successful relationship building - external and internal

Confident and professional communications

Sound decision making

Strategic thinking

Computer hardware and software proficiency

Consistent goal and target attainment

Strong problem resolution

Complete product and service knowledge

Time management

Professional and ethical behavior

V. Work EnvironmentListed below are the key environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Normal setting for this job is: work from home setting and occasional visits to the office for team meetings.VI. BenefitsYou’ll receive a top-notch benefits package, including Medical, Dental, Vision, Life Insurance and Short and Long-Term Disability. We have a great Employee Stock Purchase Program (ESPP), a fantastic company match on 401K (4.5% with NO vesting period), vacation and sick time, and go back to school for free with the Your Tomorrow education benefit!If this sounds like the opportunity that you have been looking for, please click "Apply.”Equal Opportunity Employer: Minority/Female/Disability/Veteran