End User Support

Description Robert Half has a client in the Healthcare industry seeking an End User Support Analyst. The ideal candidate for this position would have at least 2 years of IT support experience. This will be a long-term contract opportunity.

Provide deskside support for an organization of over 500 end users within the corporate office

Research and resolve basic network (VPN, IP configs), hardware, and software application problems

Administer user accounts for Active Directory and other applications

Support/manage an Office 365 environment: Outlook, Excel, OneNote etc.

Support Windows 10/11 Environment

Troubleshoot peripheral hardware (Printers, Scanners, etc.)

Requirements

Experience supporting C – Level executives and management.

Microsoft Office 365 experience: assigning licenses, creating mailboxes etc.

Windows 10/11 support

Active Directory experience: create/delete users, manage GPOs etc.

Troubleshoot FTP issues.

Troubleshoot network printer issues (Lennox, HP, etc.)

Troubleshoot VPN issues.

Imaging experience: SCCM or ManageEngine

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