Customer Service and Sales Representative

Local printing and publishing company has an open position for customer service / sales.

Qualifications:Communicates well with the public in a professional manner

Self-starter who can work independently

Outgoing

Experience in the Graphic Communications/Printing industry a plus

Adept with using a computer and experience in the Microsoft Office suite of software, including Excel

Ability to think quickly and solve problems

Attention to detail is a must

Essential Responsibilities:

Providing outstanding customer service through both oral and written communications.

Maintain existing customer relationships and work to create new customer relationships.

Prepare and process quotes, orders, and sample requests.

Communicate fully with internal and external customers and follow-up promptly with quotes, requests, orders, and other tasks.

Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.

When appropriate, advise customers on best strategies to achieve their desired outcomes.

Other duties as assigned.

Additional Responsibilities:

Learn and be able to communicate with internal and external customers about graphic communication, including but not limited to design principles, printing processes, paper options, and postal specifications.

Job Type: Full-time

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Bonus Pay

Shift:

8 hour shift

Day shift

Weekly day range:

Monday to Friday

Weekends as needed