Hospitality Associate

Join our dynamic team at Forrest Solutions and experience a workplace like no other. We believe in fostering a supportive environment that values work-life balance and employee well-being. As a member of our team, you'll enjoy fantastic perks such as free parking in Nashville, complimentary lunch for three days a week, and indulgent specialty coffees provided daily.

Positioned as a Monday to Friday role, this opportunity offers a refreshing change in work-life balance. Forrest Solutions is a leader in onsite outsourced solutions, leveraging proven best practices to manage non-core business functions effectively.

As a Conference Center Associate, you'll play a pivotal role in the daily operations of our conference center. Your primary responsibility will be to uphold our company image while delivering exceptional service to both internal and external stakeholders. Here's what you can expect:

Shift: Monday-Friday

Hours: 9am-6pm

Pay: $21.50

Job Responsibilities:

Essential Functions:

Execute daily activities according to Forrest Solutions' Standard Operating Procedures.

Adhere to all company policies, rules, and guidelines.

Deliver memorable customer service experiences for clients and end-users.

Take charge of conference center planning and organization.

Manage telephones and reservations for clients.

Maintain accurate database records.

Liaise with operating departments such as Conference Services, Catering, and Audio Visual.

Ensure all conference rooms are set up correctly before events.

Provide business center services upon request.

Generate end-of-day reports.

Additional Duties:

Utilize conference room checklists daily to ensure cleanliness and perfection.

Assist with any reasonable requests for assistance.

Job Requirements:

High school diploma or equivalent; college degree preferred.

Previous Conference Center/Hospitality experience is advantageous.

Proficiency with PC's, Audio Visual equipment, printers, and MFD's.

Strong communication skills, both written and oral.

Ability to multitask, prioritize, and meet deadlines.

Proficiency in Microsoft Office applications.

Exceptional attention to detail and ability to work well under pressure.

Physical ability to lift up to 50 lbs.

Ability to maintain confidentiality and security of client information.

Pleasant demeanor and positive attitude.

Physical Demands:

This role may require some filing and lifting of files, with the ability to bend or stand as necessary.

Job Types: Full-time, Contract

Salary: $21.50 per hour

Expected hours: 40 per week

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Schedule:

8 hour shift

Day shift

Monday to Friday

No weekends

Work Location: In person