Call Center Agent

Job SummaryWe are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal for individuals who enjoy phone-based communication, building customer relationships, and working toward measurable performance goals.ResponsibilitiesContact prospective and existing customers by phone.Present and explain products and services clearly and professionally.Generate and qualify sales opportunities through customer conversations.Follow up with leads and prospective customers.Answer customer questions and provide accurate product information.Build positive customer relationships and encourage repeat business.Maintain accurate records of calls, customer interactions, and sales opportunities.Work toward individual and team performance goals.Support customer acquisition and promotional initiatives.Participate in ongoing sales training and coaching.