Customer Support Assistant

The Customer Support Assistant will play a key role in supporting client inquiries, coordinating services, and ensuring smooth communication across teams. This position requires strong organizational abilities, excellent communication skills, and a proactive mindset to enhance client satisfaction and operational efficiency.ResponsibilitiesRespond to client inquiries via phone and email with professionalism and accuracyCoordinate client requests and collaborate with internal departments to ensure timely executionMaintain detailed records of client interactions and service updatesAssist with scheduling, documentation, and general administrative tasksIdentify opportunities to streamline processes and improve service deliveryUphold company service standards in every interaction