Experience Inside Medicare sales Agent

Medicare advantage call center agent MUST HAVE AN INSURANCE LICENSE

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative target

Strong phone and verbal communication skills along with active listening

Continued outreach to customers for retention of sales

Cross-selling other lines of Insurance to our members such as Dental, Cancer, Accident plans and Life Insurance

We're searching for ENTHUSIASTIC, HARDWORKING and DRIVEN Inside Sales Representatives with positive attitudes to join our team.

Work setting

Call Center In-person