Customer Service Representative - First Notice of Loss (Unlicensed)

Why Foundever™Go further with Foundever™. Are you ready to move your career forward?. At Foundever, we deliver leading CX solutions to global insurance clients that offer their consumers an array of products including life, property and casualty, long-term care, retirement planning, investments, roadside assistance and warranty one of the largest global providers of customer experience (CX) products. You will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! All our calls are inbound calls only- no cold calling.Work with Us and You'll Enjoy:Pay: $14.00/hr

100% Paid Professional Training

Health Benefits

Medical

Dental

Vision

Employee Assistance Program (EAP)

401K retirement plan with company match

Employee discounts

Referral bonuses

Everbetter wellness program

Internal Mobility (84% of our managers are promoted within)

Location RequirementMust reside within 50 miles of the Sitel Knoxville, TN location. 11221 Outlet Dr. Knoxville, TN 37932This is a work-at-home position, the location requirement is to ensure you are able to come to the site if there is required training, coaching and development or equipment issues.Core Resposibilities

Handle inbound service calls

Drive customer satisfaction through voice, chat, and/or email communications

Navigate through multiple systems

Ongoing training and skill development

Qualifications

Strong communication skills, including the ability to navigate between screens while assisting customers

Problem solving with a can-do attitude

Eager to advance your career with a reliable company

Enjoy working with a team as well as independently

Must be 18+ years of age

High school diploma (or GED equivalent)

Must pass a background check and drug screening

About Foundever™Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.EEOFoundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.About FoundeverFoundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.