Customer Service Representative Needed!

Location: Sioux Falls, SD

Shift: Varying shift options available

Job Status: Full-Time and Part-Time

Pay: $17.00-18.90/hour starting, additional monthly incentives available

Company: PREMIER Bankcard

Bilingual skills are compensated in the form of a 10% differential (English/Spanish).

Apply Here: https://careers.firstpremier.com/job/21167115/customer-service-representative-onsite-or-remote-sioux-falls-sd/?utmsource=Craigslist+&utmmedium=RecruitmentLeads

Work Site

This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating.

Shift Options

PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm

Full Time: Monday-Friday 12:30pm-9:30pm, Every Third Saturday 8:00am-4:30pm

Full-Time (Split): Monday-Friday 8am -12pm- and 4pm-8pm, Every Third Saturday 8:00am-4:30pm

Full-Time (Split): Monday-Friday 8:30am -12:30pm- and 4:30pm-8:30pm, Every Third Saturday 8:00am-4:30pm

Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm

Flexible scheduling opportunity for top performers

No Sundays!

About the Role:

- Answer inbound calls about our products and services.

-Understand policies and procedures used for daily operations.

- Take accountability for customer satisfaction with a highly professional demeanor.

- Demonstrate a strong phone presence while assisting those with less than perfect credit.

- Achieve high satisfaction on customer surveys.

- Participate in team meetings.

Training:

- Extensive paid training program, up to 3 weeks in length.

- Ongoing training opportunities for future success!

Pay:

- Base wage starting at $17-18.90/hr. with opportunities to increase take home pay.

- Top 75% of associates are eligible for incentives

- Career path from Associate I to Associate IV – each step earning an increase in pay

- Earn up to an additional $3.50/hr. when working non-traditional hours

- Bilingual skills are compensated in the form of a 10% differential

- Flex Scheduling opportunity for top performers

Competitive Benefits Package:

- Full medical benefits for 20+ hours/week

- FREE dental and vision coverage

- Generous time off plans including PTO, Sick Pay, and Bonus Days

- 401(k) – dollar-for-dollar match up to 5% of total compensation

- Special discounts and offers for events at the Denny Sanford PREMIER Center

- Employee Wellness Program

- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year

- Fun Employee Parties

Our Culture:

- We have an emphasis on personal success, respect, health, wellness, fun and giving back

- Employees are rewarded, valued, and celebrated for hard work.

-Career advancement opportunities is a way PREMIER leaders show they care.

-Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more.

DISCLOSURE:

First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.