Fulfillment Lead

Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.Department SummaryOur Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes thinkers dedicated to the success of our organization.Job Duties and ResponsibilitiesThe Lead 5G Fulfillment Associate directly assists the Supervisor in the day-to-day operations of a functional area inside the center. It requires the ability to train employees and identify and resolve issues, concerns, and operational problems. The position requires a high level of understanding of all job roles and functions throughout the facility and the ability to apply written standards in every area. The Lead 5G Fulfillment Associate will be an advocate for quality/inventory control and process compliance, providing guidance to the team to ensure key metrics are met.Key Responsibilities:

Support Fulfillment staff results by:

Communicating job expectations

Planning, monitoring, and reviewing job results

Coaching and training

Initiating, coordinating, and supporting systems, policies, and procedures

Audit team member performance for quality, productivity, inventory accuracy, and alignment with standards

Maintain workflow by:

Monitoring steps of the process and addressing process variables

Observing control points and equipment

Monitoring personnel and resources

studying methods; supporting cost reduction initiatives; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between employees

Assist the supervisor with completing production plans, accomplishing work results, establishing priorities, monitoring progress, resolving problems, and reporting results of the processing flow on shift production summaries.

Complete root cause analysis to address process variations and determine corrective action

Maintain quality service by establishing and enforcing organization standards

Ensures operation of equipment by calling for repairs and evaluating new equipment and techniques

Provide manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, answering questions, and responding to requests

Validate and provide input for revisions of procedures by analyzing operating practices, record-keeping systems, forms of control, and implementing change

Maintain a safe and clean work environment by educating personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures

Support the production plan by filling in for missing personnel, accomplishing work results, driving established priorities, monitoring progress, revising schedules, resolving problems, and reporting results of the processing flow to the shift supervisor

Skills, Experience and RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and Experience:

High School Diploma or General Education Degree (GED) or equivalent combination of education and experience

Associate Degree preferred

Two years of equivalent experience

One year previous experience using a computer

Warehouse Management System Experience with Manhattan Scale preferred

Initial training and successful performance as a 5G Fulfillment Associate IV or a lateral move from another department

Skills:

Ability to coach and positively influence employees to meet production goals

Ability to manage processes, initiate and drive process improvement, and track consumables

Demonstrated proficiency in production planning, controls and instrumentation, and tactical planning

Must be comfortable dealing with complex problems and determining and applying solutions

Ability to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals.

Must have strong written, verbal, and typing skills

Sufficient visual acuity to detect abnormalities in product

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Reasoning Ability:

Ability to think independently and have the capability of addressing team member problems

Ability to make decisions on business process, routing of product through the factory, identification, and remediation of defects and issues within existing processes

Certificates, Licenses, Registrations:

A minimum of 15 current Fulfillment certifications or lateral move from another department

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not a comprehensive list of all duties that may be assigned to this position.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands and fingers; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, read and analyze documents and instructions; frequent identification of letters, numbers, and symbols in a technology environment. The employee must have the ability to use a keyboard and equipment typically found in a manufacturing/warehouse work setting. Individuals must have the ability to lift 45 lbs. and stand for long periods of time and the ability to operate a pallet jack loaded with receivers.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in/near moving mechanical parts and may be in a non-temperature controlled work environment. The noise level in the work environment is usually moderate.Manufacturing/warehouse environment.Salary RangesCompensation: $24.59/HourBenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process.