Sales Support Specialist

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers.The Sales Support Specialist will provide customer service to new and existing customers. Growth opportunities in Account Management and Sales. Under general supervision, provides customer service to new and existing customers via the phone, email or in person.Essential Functions:

Maintains required order documentation

Enters account order information into system

Maintains ongoing customer and/or contractor communications and coordinates logistics in various projects.

Takes order requests from customers via phone, email or in person; ensures product availability and enters order information.

Answers customer inquiries.

Regularly determines product availability and modifies customer orders as needed

Frequently communicates effectively with customers, sales staff, warehouse staff and administrative staff while processing orders

Maintains product knowledge and stays current on vendor promo pricing

Assists sales team with quote creation when needed

Manages weekly operations calls and meeting spreadsheets

Works with customers and AR on a daily/weekly basis when processing deposits and additional customer payments

Knowledge, Skills and Abilities:

Ability to learn JF Petroleum Group products, services, systems and procedures

Excellent communication skills to convey information effectively, understand relevant points, and ask questions as appropriate

Skills in negotiating with others

Ability to work well with customers, supervisors, and other employees by phone, email, or in person

Ability to handle multiple projects, assignments and accounts

Ability to communicate effectively in writing

Mechanically inclined. Strong desire to develop product knowledge

Requirements

Highschool Diploma or GED required; Bachelors Degree preferred

Excellent customer service skills

Basic math skills

Basic computer skills-proficient in Microsoft Word and Excel.

High attention to detail and solid organizational skills

Must possess and maintain valid drivers license

Fantastic opportunity for advancement into sales and account management

Compensation is competitive and commensurate with knowledge and experience.

Must be able to meet companys employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company.

JF Petroleum offers:

Competitive pay

401(k) with company match

Paid time off

Paid holidays

Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability

Life insurance-company provided

Bonus program eligibility

Paid training for field personnel

Uniforms provided for field personnel

JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status