Customer Service Representative

Job description

Job Overview:

We are seeking a dynamic Customer Service Representative to join our team. We work with many Fortune 500 Companies , and are in urgent need of remote workers to fill roles. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.

Duties:

- Handle inbound and outbound customer calls with professionalism and courtesy.

- Analyze customer needs and offer appropriate solutions.

- Utilize phone etiquette to communicate effectively with customers.

- Communicate clearly in English or additional languages to assist our diverse customer base.

- Provide support to cater to a wide range of customers.

Requirements:

- Proven experience in customer service or a related field.

- Excellent phone etiquette and communication skills.

- Ability to analyze customer inquiries and provide suitable solutions.

- Fluency in English (additional languages are a plus)

- Strong customer service skills

- Ability to work in a fast-paced environment and adapt to changing priorities.

- Must have your own Laptop or Desktop ( Chromebooks and Macbooks are NOT acceptable)

- Must be 18 + years of age

- Background check is mandatory

- Not actively hiring in the following states : WA, OR, CA, CO, MN ,WI, IL, PA, NY, VT, MA, MD, CT and NJ

Join our team at Cloud Connect Call Center as a Customer Service Representative and be part of a supportive environment where your skills are valued, and growth opportunities are available. Apply now to embark on a rewarding career in customer service!

Apply Now :

https://cloudconnectcenter.wixsite.com/mysite

Job Type: Contract

Pay: $13 - $20 per hour

Expected hours: 30 – 40 per week

Benefits:

Flexible schedule

Health insurance

On-the-job training

Work from home

Experience level:

No experience needed

Shift:

8 hour shift

Day shift

Evening shift

Morning shift

Night shift

Overnight shift

Weekly day range:

Monday to Friday

Weekends as needed

Work setting:

Call center

Remote

Work Location: Remote