Customer Support Assistant

As a Customer Support Assistant, you will play an important role in ensuring customers receive timely and professional assistance. You will respond to inquiries, provide accurate information, resolve concerns, and work closely with internal teams to maintain a high standard of customer satisfaction.ResponsibilitiesProvide professional support to customers through phone, email, and other communication channels.Respond to customer inquiries in a timely and courteous manner.Assist with order updates, service requests, and general account information.Maintain accurate customer records and documentation.Coordinate with internal departments to resolve customer concerns efficiently.Ensure all customer interactions reflect the company's commitment to excellence.Identify opportunities to improve customer satisfaction and service quality.Perform general administrative and customer support duties as assigned.