Patient Navigator (Medical Assistant experience preferred) - Angioplasty Vascul

Reference #: 9301988

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow#39;s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.Jefferson is committed to providing equal educashy;tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jeffersonrsquo;s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

EDUCATIONAL/TRAINING REQUIREMENTS:

High school diploma, some clinical training /BS in health related field preferredEXPERIENCE REQUIREMENTS:

One to two years of experience in a medical setting, Cardiac Surgery and/or Vascular preferred.

ADDITIONAL INFORMATION:

Some formal clinical training (Medical Assistant, LPN)

Ability to problem solve and perform multiple tasks simultaneously.

Proficiency in computerized scheduling.

Familiarity with office equipment use and maintenance, i.e., fax machine, copier, printer.

Excellent communication and interpersonal skills.

Customer service orientation.

Excellent organizational skills and attention to detail

Ability to problem solve and perform multiple tasks simultaneously.

PRIMARY FUNCTION:

The primary duties of the patient navigator are to coordinate the care of patients in a university-based outpatient specialty practice. This role includes working as a liaison between patients, physicians, and support staff to ensure delivery of safe and efficient care. Ensures coordination of patient follow up and potential family member appointments. Responds to all phone calls. Prepares patient packets for new patient visits.

ESSENTIAL FUNCTIONS:

Coordinates appointments for all Aorta Center patients.

Answers all phone calls.

Submits authorizations for all relevant testing and/or non-par authorizations for Aorta Center patients.

Prepares New Patient Packets.

Performs patient outreach to schedule patients for the Aorta Center.

Interact with co-workers, visitors, and other staff consistent with the core values of the University.

OTHER FUNCTIONS AND COMPETENCIES in addition to Essential Functions:

Provides Monthly Updates regarding volume, patient outreach etc.

All other duties as assigned by Practice Manager.As an employer, the Jefferson E terprise maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.