Customer Service Assistant / Online Support

Join Stratford Financial Group’s new online platform as a Customer Service Assistant. Remote role based in Philadelphia. Flexible hours, part-time position.

Duties:

Handle customer inquiries online.

Provide platform guidance and support.

Assist with account setup and issues.

Address questions on services and features.

Resolve user complaints.

Track and follow up on requests.

Maintain accurate service records.

Requirements:

Excellent communication skills.

Fluent in English.

Experience in online customer support.

Organized and detail-oriented.

Multitasking ability.

Problem-solving skills.

Independent work capability.

Benefits:

Flexible working hours.

Remote position.

Competitive pay.

Part-time role.

Opportunities for professional growth.

Supportive work culture.

Experience with a growing platform.

Ready to support Stratford Financial Group’s new platform? Apply today!