Inside sales/Office Assistant

We are a small Family owned warehouse distribution firm looking for an individual who is comfortable in dealing with both vendors and customers via phone and Email daily and doing general office functions.

DUTIES

. Answering phones, returning calls and emails from customers and vendors.

. Printing, prioritizing, and processing customer orders in a timely matter.

. Communicating directly with warehouse staff to effectivly convey customer and vendor expectations.

. Follow all procedures, policies involving data entry, document printing, prioritization and filing.

. After shipments have been made, invoicing, scanning, emailing, filing daily, of all transactions.

. Directly involved with vendors in maintaining vendor inventory accuracies.

QUALIFICATONS

. Pleasant phone skills.

. Basic to intermediate experiance with Microsoft Excel and Outlook Express.

. Working independently.

. Able to handle customer complaints professionally.

. Proven planning and organizatoinal skills with the ability to handle high-volume operational requirements.

. Able to adjust to frequent customer changes.

Monday thru Friday 7:00 am/8:00am to 3:00/4:00 pm flexible.