Senior Business Analyst

Senior Business Analyst/Product OwnerAs a key member of the Agile Development team, the Senior Business Analyst/Product Owner plays a crucial role in collaborating with business partners to define product features that meet their needs. This role oversees product development throughout the entire software development lifecycle (SDLC), working closely with cross-functional teams to deliver effective solutions.The Senior Business Analyst/Product Owner leads discussions with stakeholders at all levels to gather requirements, creating user stories that guide the development team. This role prioritizes and manages the product backlog, ensuring both maintenance and larger projects are prepared for development.Acting as the main liaison between the development team and business partners, the Senior Business Analyst/Product Owner facilitates Sprint Reviews, conducts system demonstrations, incorporates feedback, and communicates upcoming releases. Leveraging knowledge of the insurance industry and internal systems, this role ensures that solutions deliver maximum value to the business. A champion of Agile processes, the Senior Business Analyst/Product Owner supports continuous improvements in project execution.Responsibilities:

Act as the primary liaison between the development team and business partners, ensuring clear communication.

Use deep knowledge of business objectives, workflows, and processes to assist the development team in delivering high-value solutions.

Translate business requests into Epics and User Stories, maintaining and prioritizing the product backlog.

Ensure the product backlog is refined and ready for development, driving successful product development through the Agile SDLC.

Answer questions, clarify requirements, and assist the development team with the expected outcomes for each user story.

Define Acceptance Criteria for stories and establish Sprint Goals to guide development teams.

Lead Sprint Reviews to demonstrate product progress, solicit feedback, and update the product backlog as necessary.

Develop product roadmaps, outlining key features and their delivery timeline.

Build knowledge of the company’s business environment and how each unit contributes to overall strategy.

Maintain up-to-date knowledge of insurance industry trends and best practices.

Build and maintain strong relationships with stakeholders, communicating effectively in both written and verbal formats.

Requirements:

Proficient in Agile tools and techniques, including Epics, User Stories, Story Points, and Sprint Planning.

Experience with Scrum or Scaled Agile Framework (SAFe) methodologies and best practices in project delivery.

Ability to gather and document business requirements and translate them for technical teams.

Strong leadership skills, with the ability to guide business discussions for both maintenance tasks and larger projects.

Excellent problem-solving and analytical skills.

Strong communication skills for interacting with business partners and IT team members.

Experience in business relationship management preferred.

Familiarity with JIRA and other project management tools preferred.

Proficiency in Microsoft Word, PowerPoint, Excel, and Visio.

Experience:

Bachelor’s degree or equivalent work experience required, with preference for Computer Science or IT qualifications.

3-5 years of experience as a Business Analyst and/or Product Owner.

Experience in the Property/Casualty or Specialty insurance industry and claims processing highly preferred.

Strong understanding of Agile methodologies, preferably Scrum or SAFe.

Business Analysis or Product Owner certification preferred.

Insurance certifications such as CPCU or IIA are a plus.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.