Customer Service Assistant

Job Summary

We are seeking a friendly and motivated Customer Service Assistant to support customer interactions and help ensure a positive customer experience. This role is ideal for individuals who enjoy helping others and working in a professional, team-oriented environment.ResponsibilitiesAssist customers with inquiries regarding products and servicesProvide timely and professional responses to customer needsHelp resolve customer concerns and escalate issues when necessaryMaintain accurate customer records and documentationSupport customer satisfaction and retention effortsCollaborate with team members to ensure service qualityAssist with administrative and support tasks as neededUphold company standards for customer care