Customer Service Assistant

Job Description:

We are looking for a Customer Service Assistant to join our dynamic team. As a Customer Service Assistant, you will play a vital role in ensuring our customers' needs are met with efficiency and professionalism. You will be the first point of contact for customer inquiries, addressing concerns, and providing support in a timely manner.Responsibilities:Respond to customer inquiries via phone, email, and in-personAssist in resolving customer issues, complaints, and questionsProcess orders, returns, and exchangesMaintain accurate records of customer interactionsProvide product information and supportCollaborate with other departments to ensure customer satisfactionUphold the company's standards for excellent customer service