Customer Service Officer

Job SummaryWe are seeking a professional and sales-focused Customer Service Officer to engage with customers, understand their needs, and recommend products and services that provide value. This role combines customer service, relationship-building, and sales responsibilities in a fast-paced environment.ResponsibilitiesEngage with customers and provide friendly, professional assistance.Identify customer needs and recommend appropriate products or services.Identify and pursue sales opportunities through customer interactions.Follow up with prospective and existing customers to support sales growth.Build strong customer relationships and encourage repeat business.Support promotional and customer acquisition initiatives.Maintain accurate customer and sales records.Collaborate with team members to achieve sales and customer satisfaction goals.Participate in ongoing sales training and professional development.