SVP, Credit Portfolio Manager| Residential Real Estate Servicing Risk – Loss Mitigation-Hybrid

The SVP, Residential Real Estate Risk – Loss Mitigation is a senior management-level position responsible for risk strategy, analytics and oversight of loss-mitigation for the US residential real estate portfolio. In this role, your will directly be involved with (a) Development and implementation of loss-mitigation strategies (b) Analytics and evaluation of loss mitigation performance and risk-reward tradeoffs and (c) Risk Oversight of loss mitigation treatment options and compliance with Citi Policy requirements. You will work closely with the independent risk management and policy team and stakeholders in mortgage-servicing, finance, controls, legal & compliance areas supporting both US Personal Banking and Wealth divisions on an expansive set of portfolio objectives to deliver performance aligned with Citi’s risk-appetite framework.Responsibilities:

Oversee the development and management of key credit risk early default and loss mitigation workout strategies adhering to credit risk policy, while appropriately balancing risk & reward tradeoffs

Develop, track and report on key initiatives, performance results, and emerging trends, analyzing risks, and ensure appropriate escalation and communication is provided to senior leadership

Understand relevant laws, regulations, and best practices in mortgage servicing and loss mitigation

Manage the audit and control environment, end-user computing portals, audit self assessments, and interact with internal/external auditors

Establish cross-functional partnerships and networks in order to develop and implement loss-mitigation strategy and support the execution of cross-functional business initiatives

Drive compliance with applicable laws, rules and regulations, adhere to Policy, apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalate, manage and report control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

May lead or manage a complex, critical, multi-disciplinary servicing risk management functional area of responsibility

Qualifications:

10+ years of experience in credit risk management or equivalent training and experience preferably in the financial services industry

Experience in the residential real-estate (mortgage/home-equity) industry required.

Mortgage, home equity, or default servicing strategy and loss mitigation experience is a plus.

Will require a broad knowledge of residential real estate credit management and applicable regulations related to loss-mitigation

Strength in influencing others as well as demonstrating high level of competence communicating with executive management

Demonstrated accountability for delivery of a full range of services to one or more businesses/geographic regions

Consistently demonstrate clear and concise written and verbal communication

Proven negotiation skills often used at a senior level

Demonstrated ability to synthesize, prioritize and drive results with urgency

Ability to obtain support and buy-in across a wide range of internal and external audiences

Education:

Bachelor's degree/University degree or equivalent experience

Master's degree preferred

Job Family Group:Risk ManagementJob Family:Credit & Portfolio Risk ManagementTime Type:Full timePrimary Location:Wilmington Delaware United StatesPrimary Location Full Time Salary Range:$144,480.00 - $216,720.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.Anticipated Posting Close Date:Aug 19, 2024Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf) .View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)Citi is an equal opportunity and affirmative action employer.Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.