Project Manager – Salesforce Marketing Cloud

About the PositionThe ideal candidate has extensive experience managing large scale projects and at least some experience managing Salesforce Marketing Cloud projects. The candidate must be able to manage and coordinate not just internal resources, but customer resources, teams and dependencies as well. The ideal candidate is not just able to ensure adherence to strictregulated processes, but also provides thought leadership to our customer on how to improve those processes.Responsibilities

Responsible for the direction of very large projects with complex components, ensuring integration, coordination, timing and consistency of process throughout the program/project lifecycle.

Directs risk planning, analysis, response and control on a scheduled basis across all phases of the projects.

Fully integrates into the customer environment and becomes an expert in their regulated processes. Provides thought leadership to the customer on how to improve those processes to increase efficiency, speed or quality.

Manages the first line of escalation with the customer with regards to the projectsprograms being managed.

Works closely with Salesforce Marketing Cloud architects and developers to create and maintain project schedules.

Leads project status, health and issue related conversations with the customer.

Requirements

2+ years’ experience in a project management, program management or scrum master role.

2+ years’ experience managing Salesforce Marketing Cloud projects is preferred, but not required.

Certifications (PMP, Scrum Master, etc) is preferred, but not required.

Experience in a regulated industry is preferred, but not required.

Primary Location City/State:Homebased - Conway, ArkansasAdditional Locations (if applicable):Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:About Us (https://www.acxiom.com/about-us/)Follow Us on TwitterFind Us on Facebook (http://www.facebook.com/AcxiomRecruiting)Careers PageLinkedIn (http://www.linkedin.com/company/acxiom)Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the Find Jobs report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOMMXAVISODEPRIVACIDADEMPLEADOSPrivacyNoticeWorkday.pdf) .