Transit Support Specialist

Safely transport patients by bed, stretcher or wheelchair to from ancillary departments and patient care areas throughout the hospital. Responds in a timely manner to requests to move/transport other patient related items. Consistently provides superior customer service.Job Level: Patient Care SupportCampus: Moses Cone HospitalSafely transports patients by hospital bed, stretcher, or wheelchair to include accurately identifying patient's name, date of birth and medical record number. Identifies and utilizes appropriate resources for complex patient care and transport situations. Complies with all safety policies and guidelines to ensure transport is without incident.Consistently without exception uses the appropriate hand-off tool (Hall Pass, Ticket-to Ride, or other) to document accurately patient status, location and condition. This includes communication with the bedside nurse, the receiving procedure area staff and the patient's floor staff. Communicates changes, delays and other pertinent information that may impact expected transport itinerary.Utilizes and completes the designated patient transport log (electronic or other) for the purpose triaging, prioritization and queuing of all transport requests. Productivity or number of transport related activities is within accepted range.Provide superior customer service, maintain professional appearance and demeanor. Notifies leadership immediately of any incidents that may require service recovery.Completes other duties as assigned to include the following: assists with all aspects of equipment inventory (beds, stretchers, wheelchairs, O2), Cleaning of all equipment, identifies repairs as needed, maintains order and cleanliness of work area, assists technologists as requested and responds appropriately and timely to all emergency situations. EDUCATION:High School Diploma or equivalent, RequiredEXPERIENCE:0-1 years of experience - Hospital-Patient Care-preferredealth care experience preferredCustomer service experience preferred.Computer experience preferred.LICENSURE/CERTIFICATION/REGISTRY/LISTING:REQUIREDBLS (CPR)-American Red Cross or AHA Healthcare ProviderPREFERREDNAI | Nursing Assistant IRequisition ID (iCIMS): 2023-17917 Name: MHC - Transit Support Services Requisition Sub Category: PATIENT TRANSPORT Relationship to Org: Employee Exempt/NonExempt: Non-Exempt External Company Name: Cone Health Street: 1121 N Church St FTE: 0.20 Workforce Status: Onsite Work Hours: 8.00 Provider Schedule (specific schedule): Every S/S, 10a-2p On call Required: Yes Position Sub Category: Patient Transport