Administrative Support Associate

Posting DetailsPosition InformationPosition/Classification Title Administrative Support AssociateWorking Title Administrative Support AssociateCompetency Level JourneyPosition Number 203016Salary Grade Equivalent 59FLSA Non-ExemptAppointment Type Permanent - Full TimeFTE 1 = 40 hours/week, 12 monthsIf time limited, duration dateDepartment Hiring Range $33,540 - $35,000EEO-1 Category Administrative Support WorkersSOC Code 43-6014 - Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutivePosition OverviewPrimary Function of Organizational UnitThe Division of Student Affairs fosters student growth and development. The Division of Student Affairs aids, directs, and informs students about services and programs that will expand students’ educational experiences and prepare them for diverse lives in local and global communities. The Division of Student Affairs is responsible for many of the outside-the-classroom/off-campus aspects of student life at NCCU, including Campus Recreation and Wellness, Career and Professional Development Center, Dean of Students, Diversity and Inclusion, Marketing and Communications, McNair Scholars, Men’s Achievement Center, New Student and Family Programs, Residential Life, Student Advocacy, Student Accessibility Services, Student Conduct and Community Standards, Student Counseling, Student Engagement and Leadership, Student Health Services, Transportation and Parking Services, TRIO Student Accessibility, TRIO Upper Bound and the Women’s Center.Primary Purpose of PositionThe primary purpose of this position is to provide high-level administrative support to the Student Accessibility Services.Required Knowledge, Skills, and AbilitiesThe successful candidate must possess a working knowledge of front desk operation, office management, record management, greeting students, parents, faculty, staff and visitors, receiving phone calls from internal and external clients; knowledge of Microsoft Office Suite (Microsoft Word and Excel) Applications; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow and the ability to work flexible schedules. This position requires excellent analytical and organizational skills along with written and oral communication skills, and interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.Minimum Education/ExperienceHigh School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.Licenses or Certification required by Statute or RegulationN/AEqual Opportunity EmployerNorth Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.Work Hours Monday - Friday 8-5Position required to work during periods of adverse weather or other emergencies NoCampus Security Authority Designated Position NoKey Responsibilities and Related CompetenciesRequired Competency Communication SkillsDutiesThis individual must be able to communicate with both internal and external entities in order to provide excellent customer service.Required Competency Client/Customer ServiceDutiesProviding excellent customer service as this position is the first contact for all parties seeking use of the Student Union facility and service from the Student Engagement and Leadership Staff.Required Competency KnowledgeDutiesThis position calls for one to have working knowledge of the University environment and specific programming within the department. The successful candidate will be able to translate this knowledge into strong decision making.Required Competency LeadershipDutiesThis position calls for the modeling of leadership skills as it is housed in a department with a primary focus on leadership development.Required Competency Other Duties as AssignedDutiesOther duties as assignedPosting Detail InformationPosting Number SPA01344POpen Date 09/06/2024Close Date 09/22/2024Special Instructions to ApplicantsYou must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.Final candidates are subject to criminal and sex offender background checks.North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.Employee Benefits available to NCCU permanent employees include the following and more:

Accrued Vacation and Sick Leave

Community Service Leave

NC State – Health Benefits

NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more

11-12 Paid Holidays

Teachers and State Employees Retirement System (TSERS)

Optional Supplemental Plans – 401k, 403b, 457b and 457

Employee Assistance Program (EAP)

Campus Recreation Center Discount

University Bookstore Discount and more.

Applicant DocumentsRequired Documents

Resume/CV

List of References

Optional Documents

DD-214 (Veterans Only)

NGB23A or NGB22/DD256 (National Guard Only)

Supplemental QuestionsRequired fields are indicated with an asterisk ().1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITYTo ensure the security of your data, you will be logged out due to inactivity in 3 minutes at.Any data not saved will be lost.Click 'OK' to keep your session active.