Customer Service Representative

Company: Echelon Supply & ServicePosition: Customer Service Representative Overview: Since 1977, Echelon Supply & Service has been a leading supplier of hoses and hose assemblies for commercial and military applications throughout the world. Due to current, as well as projected future growth, JGB is currently seeking a competitive, team oriented and experienced Customer Services Representative (CSR) to join our business-to-business team. Responsibilities:

Assist the outside sales team in helping achieve monthly, quarterly, and annual sales & financial goals established by the Regional Sales Manager

Help to service an existing customer base with questions and concerns while continuing to expand current sales orders and requests

Drive sales of current products by creating and implementing marketing/business strategies while utilizing current market trends with both inside and outside sales teams

Make scheduled sales calls to determine active, inactive and prospective accounts during down time

Developing and maintaining positive relationships with all established accounts

Use of CRM system and marketing platforms to track calls and activities performed

Qualifications:

Motivated self-starter with a strong proven track record of 2+ years of customer service success preferred but not required, and the ability to meet & exceed target goals

BA in Business, or another related field preferred, but not required

Experience with Microsoft Office products

Highly organized, with the ability to work independently

Ability to thrive in a fast-paced environment

Ability to multi-task, and prioritize multiple projects simultaneously