Digital Sales Specialist

Great company. Great people. Great opportunities.If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!As a Digital Sales Specialist, you'll be a crucial part of the team to help exceed the expectations of internal and external customers by providing exceptional service and support through email & chat channels driving digital tool adoption and revenue growth. It's a fantastic opportunity for an ambitious professional who has an interest in our industry and driving company growth. Join us and grow your career as fast and as far as your ambition takes you either in Sales or Operations.What You'll Do:

Assist customers with sales and service inquiries through: email, chat & an online ordering platform

Create a positive and consistent customer service experience while reducing customer’s effort

Partner with United Rentals field employees to facilitate reservations, quotes, and service inquiries

Identify and qualify an equipment request to ensure it will meet customer’s requirements

Source requests for various departments and employees

Provide critical support to National Account Managers, Strategic Account Managers and Outside Sales Representatives for customer rollouts

Negotiate rental rates for equipment rentals in accordance with pricing policies and procedures

Other duties assigned as needed

Requirements:

High School diploma or equivalent

1-2 years Customer Service Experience

Proficiency in Microsoft applications

Strong verbal skills and ability to speak clearly and articulate

Exceptional relationship-building and customer service skills; Able to constructively manage conflict and respond professionally

Able to deal with a high volume of tasks, stressful, and sometimes unfamiliar situations

Excellent teamwork, time management, efficiency, and communication skills

Excellent organizational skills with heavy attention to detail required

Bilingual preferred

Why join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

Paid Parental Leave

United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program (US Only)

Early Wage Access through Payactiv (US Hourly Only)

Paid Sick Leave

An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)

Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.