Delivery Assurance Coordinator

Country:United States of AmericaLocation:CAN03: Carrier-Charlotte, NC 9701 Old Statesville Road, Charlotte, NC, 28269 USA

Works under direct supervision to provide assistance with managing inventory and movement of materials.

Checks arriving materials to ensure they match orders.

Handles and maintains flow of materials and products in manufacturing areas according to established guidelines.

Maintains and updates production and delivery schedules.

Responds to basic to fairly complex customer or shipper questions and complaints regarding storage and distribution services.

Tracks and traces goods while they are on route to their destinations.

Collects and compiles data from contracts, purchase orders, requisitions and other documents to assess supply needs.

Specific responsibilities for this position include:

Adhere to all safety requirements and wear appropriate (PPE) Personal Protection Equipment

Act as first response to the line for parts not delivered to point of use and determine best ordering method to deliver parts

Act as first response to the line for Kits not delivered to point of use and determine best ordering method to deliver parts

Flexible in working off-site at the 3PL when needed to drive material flow improvement activities

Execute daily walks with the 3PL to ensure parts are picked on time and in point of use when required

Perform end of shift review with 3PL to ensure preparedness for the following morning

Work with warehouse to ensure delivery of emergency orders

Identify trends in parts not delivered to the point of use and work with team to identify root cause

Ability to work with multiple priorities of the business

Ability to work overtime and beyond 40 hours and weekends when needed to support production

Responsible for answering Planning, Warehouse, Production and Engineering inquiries in a timely manner.

Weekly logs clean up and updates

Desired Skillsets:

Ability to organize daily activities and to make quick decisions to support a fast-paced process-oriented operation.

Ability to be multi-functional in a stop-and-go operation.

Knowledge of parts required for production

Ability to work independently offsite at the 3PL to lead continuous improvement initiatives

Requirements and Qualifications are but not limited to:

Minimum 1 year experience in data entry related work

Ability to squat, sit, stand, walk, reach daily and as needed to perform all job functions

Must be able to work in a fast-paced environment

Must be able to work in a team as well as independently

PC knowledge

Must be able to follow procedures, best practices, and report unsafe and unprofessional behavior

High School Diploma or Equivalent

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