IT Program Manager

job summary:

• This role is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing endtoend visibility into the health of the deliverables. This role ensures execution and delivery meets the client's expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery.

• Coordinate and facilitate routines to support delivery (for example, kickoffs, status reviews, stakeholder meetings, change controls, tollgates, and so on).
• Plan and coordinate delivery and dependencies across multiple teams.
• Facilitate dependency management/risk management/impediment removal for the defined deliverables.
• Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.
• Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
• Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
• Ensure deliverables comply with Enterprise Change Management standards.
• Support resource planning for delivery/execution.

• Prior Client Project, Program, or Change Management experience required
• Must be comfortable working in a highly matrixed environment
• Self starter able to work independently
• Highly adaptable to a fast paced and fluid environment
• Experience working with agile teams at scale / agile delivery method

• Relevant experience with Wholesale Credit and Client functions at a large financial institution
• Agile certifications (Scaled Agile, Scrum, or similar)

• Change Managers

• Agile tools (Jira)

• Required Skills Prior Client Project, Program, or Change Management experience required Must be comfortable working in a highly matrixed environment Self starter able to work independently Highly adaptable to a fast paced and fluid environment Experience working with agile teams at scale / agile delivery method
• Specialist skillset: Agile

• Relevant experience with Wholesale Credit and Client functions at a large financial institution
• Agile certifications (Scaled Agile, Scrum, or similar)

• Coordinate and facilitate routines to support delivery (for example, kickoffs, status reviews, stakeholder meetings, change controls, tollgates, and so on).
• Plan and coordinate delivery and dependencies across multiple teams.
• Facilitate dependency management/risk management/impediment removal for the defined deliverables.
• Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.
• Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
• Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
• Ensure deliverables comply with Enterprise Change Management standards.
• Support resource planning for delivery/execution.

• Experience level: Experienced
• Minimum 8 years of experience
• Education: Bachelors