Bodily Injury Manager or Team Leader

Seeking a leader with attorney represented bodily injury claims adjusting experience. The ideal candidate will be proficient with Microsoft Excel and organizational skills.Job Summary:The Team Lead I is responsible for managing complex and occasionally highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews. Key Responsibilities:

Summarizes documents and enters into claim system notes

Documents a claim file with notes, evaluations, and decision-making process

Communicates verbally or in writing about claim processes/procedures with other employees, leaders, and teams

Frequently conducts calibrations with vendors or staff

Frequently conducts targeted file examining, including performing ride-alongs or sit-alongs

Advanced knowledge of all regional construction types and related repair methodologies

Oversees complex and occasionally highly complex claims that include Public Adjuster involvement

Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O policies)

Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation

Supervisory Responsibilities:This job does have supervisory dutiesPreferred Qualifications:Education and Experience

Bachelor’s Degree or equivalent

3 or more years of related experience

Certificates, Licenses, Registrations

None

Functional Skills

Applies advanced knowledge of insurance policy, coverage, and regulation

Applies advanced knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards

Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data

Applies advanced knowledge of problem-solving and preparation of complex reports for analysis

Applies advanced negotiation and/or arbitration skills

Applies advanced conflict management and problem resolution skills in managing internal and external customer relationships

National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is:Team Leader I: $63,500- $73,000Team Lead II: $70,500- $84,000Associate Manager: $84,500-$100,000And may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!