Clerical Team Leader: Crouse Medical Practice, Camillus Primary Care

Why Crouse Medical Practice? At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family. Come join our work family Here’s what we offer:

Monday-Friday work week with no mandatory overtime

Supportive team environment

Competitive starting rates based on experience

Annual salary increases

Opportunities for professional growth & stability within a fast growing Medical Practice

Longevity and consistency of management

Perfect attendance award

Tuition reimbursement program

Employee referral program

Affiliation with Crouse Hospital

Other benefits include: Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account – available first of the month following your date of hire, Employee assistance program,15 days of paid time-off within first year of employment, 7 paid holidays annually, and a 401k with 4% employer match

Position Description:

Working Team Leader who collaborates with physicians, administrator, office managers and staff to enhance daily operations and uphold quality standards. The Clerical Team Leader fosters positive relationships with patients, their families, and colleagues to uphold the practice’s mission and goals. Additionally, this role involves spearheading the onboarding and training of new clerical employees, serving as a mentor, and acting as a point person for urgent physician requests. The Clerical Team Leader is also responsible for optimizing patient flow, access, and scheduling, while ensuring exceptional patient care and satisfaction.

Required Qualifications:

High School Diploma or equivalent.

Minimum of five (5) years’ experience in healthcare.

Desirable Qualifications:

Associate or bachelor’s degree in a medical related field.

Strong clerical skills and knowledge, and good knowledge of computer systems and new technology.

Excellent interpersonal and communication skills.

Demonstrates competence interpersonal and intra professional relations.

Demonstrates commitment to collaboration with physicians to individualize and enhance patient care.

Demonstrates the characteristics of a team player with other department administrators.

Demonstrated competence in stressful situations/seeks guidance when necessary.

Demonstrated competence with PC based computer programs/systems.

Demonstrated competence with interpersonal and intra professional relations.

Knowledge of Medent Electronic Medical Record Practice Management System.

Pay Range: $17-$24/hour DOE