Patient Access Specialist

Position Information Corporation Syracuse Community Health Center, Inc. Primary Department Patient Access Job Title Patient Access Specialist Posting Number NP1369 Primary Work Location Salina Full Time/Part Time Detail Full Time 1.0 FLSA (http://en.wikipedia.org/wiki/FLSA) Non-Exempt Classification Regular Work Days Monday, Tuesday, Wednesday, Thursday, Friday Start Time 7:30 A.M. or P.M. A.M. End Time 8:00 A.M. or P.M. P.M. Position Summary Information Job Description Summary The Patient Access Specialist is responsible for greeting and assisting all visitors to the department, primarily patients, verifying patient information, updating demographics, generating encounters, requesting payments, performing charge entry and answering telephones. The Patient Access Specialist is also responsible to register new patients to our System of Care and also provide quality customer service at all times to patients, visitors, coworkers and other people presenting at or contacting the Health Center. Ensure positive customer experience.Minimum Qualifications High School Diploma or equivalent required. Additional education/certification in healthcare/medical office field is preferred. Applicable work experience may be substituted for formal education beyond High School. Minimum one (1) year experience as a Medical Office Assistant, Receptionist or Secretary in a health care environment required.Licensure N/A Education Level High School Graduate Preferred Qualifications Bilingual preferred.Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle objects; controls, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance and color vision, peripheral vision, depth perception and the ability to adjust focus.Special Instructions to Applicants Pay Range: $17.00 – $17.85 per hourThis is a 40 hour per week position. Evenings and Saturdays may be required.Posting Specific Questions Required fields are indicated with an asterisk ().

Describe your most rewarding customer service experience, what role did you play in taking care of the customer and what was the outcome?

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SCH is an equal opportunity employer and does not discriminate, to the extent required by law, against any applicant on the basis of race, creed, color, sex, age, disability, religion, national origin, citizenship or immigration status, veteran status, marital status, arrest/conviction record, sexual orientation, gender identity or gender expression, genetic predisposition, familial status, pregnancy, reproductive health decision making, domestic violence victim status and/or any other trait or characteristic protected by state or federal law.