IT SUPPORT SPECIALIST

We are an IT services provider seeking an IT Support Specialist to provide onsite assistance across multiple client sites in NYC. This role is ideal for a tech-savvy, customer-oriented professional with experience in high-end corporate and retail environments.

OVERVIEW

- Job Title: IT Support Specialist

- Expertise: Level 1 & Level 2

- Duration: 3 months, renewable

- Start Date: November 2024

- Location: Midtown Manhattan

- Compensation: $400 per day - $50 an hour

- Employment Status: Independent contractor

ROLE

- User assistance & troubleshooting

- Onsite & remote support interventions

- IT onboarding

- Connectivity & security management

- Password & account management

- IT equipment installation

- Documentation and inventory update

- IT support tickets management

REQUIREMENTS

-Strong presentation and communication skills

- Experience in corporate and retail IT support

- Adaptable in fast-paced settings

- Proactive problem-solving abilities

- Positive attitude focused on user experience

TECHNOLOGY EXPERIENCE

- Workstations

- Office Software

- Directory & Email Software

- VPN & Remote Access

- Printers & Scanners

- Phone, VoIP & Video Conferencing Tools

- File Sharing Services

- Collaboration Tools

- Password Management Tools

The recruiting process includes interviews, reference & background checks