Front office assistant for boutique medical practice

This is an as needed/on call position for a back up front desk position:

We need someone who is available to cover our front desk when the usual person is on vacation. This is an ideal position for someone looking to make money on the side.

You must possess outstanding interpersonal skills, as customer service and interacting with patients is a large part of this job.

You must be able to speak and write comprehensibly and fluently in English.

Proficiency in Microsoft Word, Excel, and general computer usage.

Must be able to multi-task and remain calm in stressful situations.

Prior knowledge of eClinical Works (ECW) software is helpful, but not at all mandatory.

Duties include, but are not limited to:

Answering phones

Scheduling appointments

Greeting patients

Checking patients in and out

Scanning documents into patient charts

Emailing patients registration information

Making sure patients register in advance of appointments

Presenting patients with invoices

Collecting co-insurance payments and payments for balances owed

Confirming patient appointments

Maintaining electronic patient database

Checking insurance benefits

Assisting with obtaining authorizations from insurance companies

We pay at the end of each shift in cash.