Greenpoint dentist office looking for FT or PT Front Desk

ooking for full or part-time front desk person for a general dentistry office.

Responsibilities:

- Be on-time

- Greet and welcome guests as they arrive at the front desk

- Provide excellent customer service by assisting guests with inquiries and requests

- Check-in and check-out patients efficiently and accurately

- Answer phone calls and direct them to the appropriate department or individual

- Handle patient complaints or concerns in a professional and timely manner

- Maintain a clean and organized front desk area

- Verify insurance benefits, discuss payment plans and payment options

Qualifications:

- Previous experience in customer service and/or medical front desk is preferred

- Knowledge of hospitality management principles is a plus

- Familiarity with phone systems and practice management software is beneficial

- Strong communication skills, both verbal and written

- Excellent interpersonal skills with the ability to interact effectively with guests and team members

- Ability to multitask and prioritize tasks in a fast-paced environment

- Proficiency in Spanish is an advantage

Please note that this job description is not exhaustive and additional duties may be assigned as needed.